A question, an issue or a request about your data?
contact@moodapps.frBefore you contact us
Tell us the app version, your device, the system version and the steps that cause the issue. A redacted screenshot or a fictional example may help. Do not send passwords, payment details or private documents.
Frequently asked questions
How do I schedule a task?
Add a title and duration, choose a day and time slot, then confirm. You can also leave the task unscheduled for later. Personal tasks can be placed early in the morning or late in the evening.
How do I find my tasks on another device?
Enable sync in Settings → iCloud and backups on compatible devices using the same iCloud account. The App Store, TestFlight or Sandbox account does not replace your iCloud account. Offline changes wait until the connection returns and sync runs again.
Backup copies are separate from sync. Before restoring, the app shows the changes. Keep a backup copy if needed. Do not delete the app to solve a sync problem.
Which calendars are available?
Plissé uses calendars already configured in iOS that you select. These may include iCloud, Google or Outlook/Exchange, depending on your accounts and permissions. Direct connection to Teams or email is not offered.
Creating an event from a task requires choosing a writable calendar. Linking is managed on this iPhone. Universal two-way linking across all devices is not promised.
What does Pro include?
Pro lets you adjust multiple routine occurrences at once and set working hours for each day. Simple scheduling, weekly repetition, calendars, reminders, widgets, iCloud and backups remain included for free.
When Pro expires, tasks and previously saved working hours are kept and usable. Advanced changes require Pro again.
How do I restore or cancel a subscription?
In Plissé Pro, choose Restore purchases using the Apple account that made the purchase. Restoring does not create a new purchase. Manage subscriptions in iOS Settings → your name → Subscriptions. Cancelling renewal keeps access until expiration. Deleting the app does not cancel the subscription.
Why did a reminder not arrive?
Check Plissé notification permissions, the task time and Focus modes. A completed or deleted task should no longer send its old reminder. Report any different behavior to support.
Your data
Read the privacy policy. Requests for access, deletion or objections can be sent to the same support address.