A question, an issue or a request about your data?
contact@moodapps.frBefore you contact us
Tell us the app version, your device, the system version and the steps that cause the issue. A redacted screenshot or a fictional example may help. Do not send passwords, payment details or private documents.
Purchases and subscriptions
How do I restore a purchase?
Open the app’s settings and choose Restore Purchases using the Apple account used for the purchase. This does not create a new purchase. Restoring does not reactivate an expired subscription.
How do I stop renewal?
Open Apple subscription management. Cancellation normally keeps access until the paid period ends. Deleting the app does not cancel a subscription.